Shein was requested to provide information by the European Commission in accordance with the Digital Services Act (DSA), where it sought illegal content and products on the platform. It requested Shein to explain Shein’s risk management measures, recommender systems, and consumer protection measures. The company has been provided with until February 27, 2025, to respond before the Commission makes decisions on further procedures. This research underpins broader initiatives to make online marketplaces subject to regulation and apply consumer protection provisions in the DSA, as a sign of the EU’s intention to hold online platforms accountable.